FAQs

Find answers to the most common questions about our car rental services, booking process, payments, and policies. Our FAQ section is here to help make your rental experience simple and hassle-free.

Do I need to pay a security deposit?

Yes. DriveQuix requires a fully refundable security deposit of ₹5,000 at the time of booking. This amount is returned to you in full upon safe return of the vehicle, with no deductions unless damage or policy violations apply.

Can I drive outside Kerala?

Yes! We offer outstation rentals that allow you to travel across state borders. Please inform us of your travel plans at the time of booking.

What documents do I need to rent a car?

You’ll need a valid driving licence (minimum 1 year old), a government-issued photo ID (Aadhaar, Passport, or Voter ID), and a selfie for verification.

What happens if the car breaks down?

We provide 24/7 roadside assistance. Call our helpline at +91 8909999900 and we’ll arrange help immediately.

Can I extend my rental period?

Absolutely. Contact us before your rental period ends and we’ll extend the booking based on availability.

Is fuel included in the rental price?

Rentals are offered on a fuel-your-own basis. The car will be delivered with a standard fuel level and must be returned with the same level.